Bread & Butter Kraków speeds up service and grows sales

This busy brunch spot replaced terminals with QR ordering and payment — reducing queues, cutting acquiring costs, and increasing revenue with higher tips.

Company

Bread & Butter

Website

facebook.com/breadnbutterkrk

Challenges

Long counter queues
High acquiring fees from card payments

Result

20% faster queue processing
Card terminals replaced by QR
Higher revenue from additional tips

255,300

PLN orders volume made via QR

2,500

PLN acquiring cost savings per month

+10%

Revenue growth from tips

Joined in May 2024, Bread&Butter is one of Kraków’s go-to places for breakfast and brunch. Before GlobalTips, long queues formed as guests waited to pay at the counter. By switching to QR ordering and payment, those lines disappeared. Using 3D polymer stickers on tables, guests can now place and pay for orders in seconds, freeing up staff and improving turnover during peak hours.