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GlobalTips supports integrations with selected POS systems and also provides API integration options. Availability depends on the POS system, product, and market.
No. Core guest flows work directly in the mobile browser. The GlobalTips Guest App is optional and gives guests an easy way to track loyalty benefits and activity across participating venues.
GlobalTips supports Levels, Points, and Cashback loyalty models. Venues can configure rewards and use guest activity insights to build stronger relationships and encourage repeat visits.
Guests can leave a tip from their phone during the tipping or payment flow. Depending on the venue setup, tips can be collected individually or distributed between staff using configured rules.
Yes. Guests can scan a QR code, open their bill or order, and pay from their phone using available payment methods such as bank cards, Apple Pay, Google Pay, and supported local methods.
Guests scan a QR code and open the menu instantly in their browser. Menus can include photos, allergens, modifiers, real-time updates, and 140+ languages. Depending on the setup, guests can also order, pay, tip, and leave feedback.
GlobalTips is a hospitality platform for digital menus, ordering, payments, cashless tipping, guest reviews, loyalty, and venue operations. Venues can use the products they need and combine them into one guest experience.
Yes. Payment data can be exported for the period you need, making reconciliation and accounting easier.
Yes. You can track tips and guest feedback for individual staff members or teams and use the data to recognise top performers and identify areas for improvement.
GlobalTips can produce multiple formats, including 3D polymer QR stickers, QR + NFC cards, table tents, and magnetic glass holders.
Pricing depends on the format, quantity, and design requirements. Contact our team and we will prepare a quote for your venue.
Production and delivery of branded materials typically takes around two weeks.
Yes. Materials can be customised to match your venue’s branding, including your logo, colours, and visual style.
Once your venue is set up with GlobalTips, our team provides access to the Business Console so you can manage the solutions enabled for your venue.
Depending on the GlobalTips products you use, you can manage tips, guest feedback, digital menus, payments, loyalty, staff performance, and other operational settings from one place.
No. Guests can join and use loyalty features through the GlobalTips web experience. The Guest App is optional and brings loyalty programs from multiple venues together in one place.
Guests can see their current level, points, rewards, and available offers through GlobalTips. The Guest App makes it easy to track loyalty across multiple venues in one place.
Yes. The Business Console gives you visibility into guest activity and loyalty progress, helping you identify and engage your most loyal customers.
Yes. You can change the active loyalty model later as your business goals evolve.
No. Configure the loyalty model and its rules in the Business Console, then activate it for your guests. Our team can help with the initial setup.
Your venue controls the loyalty rules, including discounts, points, rewards, and other benefits. Settings can be adjusted in the Business Console.
Yes. You can customise loyalty rules, level names, icons, colours, rewards, and other settings to match your brand.
Guests earn points from eligible purchases and can redeem them for rewards configured by your venue.
Guests progress through customised levels based on spending or visit frequency. Each level can unlock different benefits, giving guests another reason to return.
GlobalTips supports three loyalty models: Levels, Points, and Cashback. Choose the model that best fits your venue and configure its rules in the Business Console.
Guests can pay with bank cards, Apple Pay, Google Pay, and supported local payment methods. Availability can vary by market.
Payments are processed through established payment providers using secure payment infrastructure and industry-standard security measures. GlobalTips currently works with providers including Stripe and Montonio.
Yes. Multiple guests can use the same table QR code and split the bill by selecting what they want to pay.
Yes. GlobalTips supports integrations with selected POS systems so bill, order, and payment data can be synchronised. Available integrations depend on the POS and market.
QR payments reduce waiting time for guests, help staff close tables faster, and reduce dependence on payment terminals during busy service.
Book a demo with GlobalTips. Our team will help configure the solution, connect the required systems where applicable, and prepare the venue for launch.
Yes. Guests can add a tip during the payment flow using preset or custom tip amounts before completing the payment.
Yes. QR and NFC materials can be customised with your venue’s logo, colours, and visual style.
Yes. The applicable fee depends on the product, market, and setup. Depending on the configuration, the service fee can be paid by the venue or passed on to the guest.
GlobalTips lets guests open their bill and pay from their phone by scanning a QR code, without waiting for a payment terminal.
Guests scan the QR code, open their bill on their phone, choose what they want to pay, and complete the payment using an available payment method.
No. The payment flow works in the mobile browser, so guests do not need to download or register in an app.
Add new dishes, drinks, or other items in the GlobalTips Business Console. Changes appear in the digital menu immediately.
Not necessarily. Many venues use the QR menu as their primary menu. You can still keep paper menus as a backup if you prefer.
GlobalTips can provide branded QR and NFC materials for tables and other guest touchpoints, including stickers and table cards.
Yes. GlobalTips materials can be customised with your venue’s branding, including your logo, colours, and visual style.
You can use branded table cards with QR codes and NFC instead, placed in holders on the table.
Guests can open the menu, place an order, and pay from their phone without repeatedly waiting for a waiter. This makes service faster while reducing routine work for staff.
No. It reduces repetitive tasks such as bringing menus, taking simple orders, and handling payments, giving staff more time to focus on service and guests.
Pricing depends on the selected GlobalTips solution and setup. It can include subscription and transaction-based fees. Contact our team for current pricing in your market.
GlobalTips supports 140+ languages, making the ordering experience easier for international guests.
Update prices in the GlobalTips Business Console. Because the QR menu is digital, changes appear immediately without reprinting anything.
Add dishes, drinks, modifiers, and other menu items in the GlobalTips Business Console. Updates appear in the digital menu immediately.
No. Guests simply scan the QR code and use GlobalTips in their mobile browser.
Yes. You can configure availability by menu or category, so food and drinks can automatically become available or unavailable at different times.
A digital QR menu is easier to update, removes the need to reprint menus, and lets guests open the menu instantly from their phone. It can also connect guests with tipping, reviews, ordering, and other GlobalTips features.
GlobalTips supports 140+ languages, helping international guests browse the menu in a language they understand.
Identity and payment verification is handled through the payment-provider onboarding flow. GlobalTips works with established payment providers and processes personal data in accordance with its Privacy Policy and applicable data-protection requirements.
Account verification typically requires personal details and an identity document, similar to opening an account with an online financial service.
You can withdraw your available tips to your personal bank account in just a few taps.
No. You can also use the web version, although the Staff App is the most convenient way to track tips, activity, and payouts.
Account verification typically requires personal details and an identity document, similar to opening an account with an online financial service.
Identity and payment verification is handled through the payment-provider onboarding flow. GlobalTips works with established payment providers and processes personal data in accordance with its Privacy Policy and applicable data-protection requirements.
No. You can also use the web version, although the Staff App is the most convenient way to track tips, activity, and payouts.
You can withdraw your available tips to your personal bank account in just a few taps.
There is no fixed amount. Results depend on guest volume, average spend, tipping settings, and how actively the solution is used. The Business Console lets you track tip performance in real time.
Staff complete a short account verification process, typically providing personal details and an identity document as required by the payment provider.
Guests can tip using bank cards, Apple Pay, Google Pay, and supported local payment methods. Availability may vary by market.
Tax treatment depends on the country and your setup. GlobalTips can send tips directly to staff instead of through the venue, but you should confirm the applicable tax treatment with your accountant.
Use the GlobalTips Business Console to track tips and guest feedback for individual staff members or teams.
You can use individual or group tipping. For group tips, configure percentage or fixed-amount distribution rules and reuse them for future payouts.
Yes. You can configure preset tip percentages or fixed amounts to match your venue and service style.
They still can. GlobalTips simply adds a cashless option, so guests can tip by phone when they do not have cash.
Using our solution, guests can leave reviews both in your internal system (allowing you to work on the quality of service), and on external review services like Google Reviews and Tripadvisor.
You can redirect guests who leave 5 stars to external review services (Google Reviews and Tripadvisor), and all reviews with 4 stars or less to our internal private system.
Yes, you can display links to your social media on the screen after the guest leaves a tip, and recommend subscribing to your groups.
You will have access to a business console, where you can see statistics on tips and reviews received by each of your employees.
You can, but we advise you to use the full range of functionality available in GlobalTips, proven to work in more than 700 restaurants, bars, and cafes.